Quality Management & Service

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Quality

At FKI, our quality has made us successful. We are able to produce high quality products and maintain this level of quality throughout the manufacturing process, by using a "total quality" product concept. Our fabrication and assembly staff members are trained in the principles of "total quality" and how it should be maintained. Then for added assurance, a team of quality inspectors work to detect any defective components during all processes. At FKI, we make sure that quality is built into our products through proper training and quality management.

Production reliability is measured using ISO 9001-2000 QA Standards.




Inspections through incoming material to delivery
IQC for incoming materials based on supplier management strategy
Production FAI: first production piece inspected and approved by QA
IPQC: Controlled dimensions/process inspection/ 3 pcs per hour
FQC: form, fit, cosmetic and functional inspection, packaging qty and shipping marks/ 20 pieces pet lot/ 4 pallets
OQC: form, fit, cosmetic and functional inspection, packaging qty and shipping marks/ 20 pieces pet lot/ 12 pallets

First article inspection / approval process:
FAI by QA, verified by Engineering department for customer revisions drawing files to final release after review with the customer.

Management philosophies:
Integrating the customer's conceptual product into a real product, meeting the price target, production goals, and quality standards. With these strategies we can ensure a reliable, consistent product.

MRP / materials control systems:
We have developed the BOM to proceed with MRP II system implementation. This system has been implemented in 2000.

Process control / SPC systems:
Cpk, X-Bar, Pareto & Top 3 defects weekly review.

Quality programs / final inspections:
Mil-STD 105E Ma. 0.65, Mi. 1.5

Procurement planning / order processing / MRP II:
All controlled by manufacturing system software.

Eternal commodity management systems:
The subcontractor / vendor quality assurance program is based on ISO9002 standards.

Current (avg.) OQA Level: 1200PPM
Current OQA Target: > 1000PPM